Introduction
Brave-swan ("we", "our", or "us") is committed to protecting the privacy of individuals who visit our website and use our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website brave-swan.com.
We comply with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) and, where applicable, the General Data Protection Regulation (GDPR) for visitors from the European Economic Area.
Information We Collect
Information You Provide
We collect information that you voluntarily provide when you:
- Complete our contact form or enquiry forms
- Subscribe to our communications
- Engage our consulting services
- Communicate with us via email or other channels
This information may include your name, email address, company name, job title, and the content of your messages.
Information Collected Automatically
When you visit our website, we may automatically collect certain information including:
- IP address and general location data
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website addresses
How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your enquiries and provide requested information
- To deliver and improve our consulting services
- To send administrative communications about our services
- To analyse website usage and improve user experience
- To comply with legal obligations
Legal Basis for Processing (GDPR)
For visitors from the European Economic Area, we process personal data based on:
- Consent: Where you have provided explicit consent
- Contract: Where processing is necessary for a contract with you
- Legitimate Interest: Where processing is necessary for our legitimate business interests
- Legal Obligation: Where processing is required by law
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with:
- Service providers who assist in operating our website and business
- Professional advisers such as lawyers and accountants
- Regulatory authorities when required by law
All third-party service providers are contractually obligated to protect your information.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Enquiry data is typically retained for three years unless you request earlier deletion.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access to your personal data
- Correction of inaccurate data
- Deletion of your data
- Restriction of processing
- Data portability
- Objection to processing
- Withdrawal of consent
To exercise these rights, please contact us using the details provided below.
Data Security
We implement appropriate technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.
International Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Email: [email protected]
Address: Level 14, 123 Collins Street, Melbourne VIC 3000, Australia
Complaints
If you believe we have breached the Australian Privacy Principles, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC). For EEA residents, you may lodge a complaint with your local supervisory authority.